Customer Experience Romania presents the CX Conference Bucharest 2023, an extraordinary event dedicated to reshaping Romania’s customer experience landscape. Designed for leaders in CX, marketing, human resources, customer care, sales, operations and entrepreneurship, the conference brings together industry leaders and top executives.
In a dynamic business landscape, the conference offers a unique opportunity to connect, learn, and transform customer engagement. Top international experts and local professionals will share best practices, strategies, and CX standards.
One of the highlights of the event is the revelation of the Romanian CX Maturity Study results! The comprehensive study explores six core pillars of customer experience – from customer-centric strategies to organizational culture, processes, and cutting-edge technologies. You can contribute to this study, if you complete this survey: CX Maturity in Romania
It is the best opportunity to learn from leading figures who have shaped the global CX landscape. The keynote speakers, Ian Golding from the UK, Faran Niaz from Dubai and Mohamed Latib from USA, will bring their extraordinary experience to the stage.
PANELISTS:
- Viorel Voicu – Deputy Director Brand Marketing & Customer Experience
- Andreea Coca – Customer Experience and Quality Manager at Sodexo Romania
- Ana Iorga – CEO and Chief Neuroscientist at Buyer Brain
- Alina Dimbean – Customer Excellence Director at E.ON
- Natalia Sturza – CEO, Felicia Group of Companies
- Vera Bucuci – Head of Audit & Control and CX Lead, Felicia Group of Companies
- Madalina Uceanu – Managing Partner at Career Advisor
- Gabriela Ciupitu, CCXP – Co-founder of Customer Experience Romania
- Adrian Lipolit – Co-founder of Customer Experience Romania
The CX Conference Bucharest 2023 promises to be an unparalleled opportunity to unlock strategies for driving growth, retaining customers, and transforming brands through exceptional customer experiences.
30% special discount for the BRCC members, using the code CXCONF30
